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In Conversation: Mark Milton Jewellery – managing currency risk to improve the customer experience

By HiFX   /     Oct 31, 2017  /     Global  /     , , , , , ,

Welcome to In Conversation, foreign exchange insights and discussions from HiFX to support businesses that send or receive international payments.


In our latest In Conversation video, Mark Milton, Director of Mark Milton Jewellery, explains how he manages his company’s exposure to currency risk in order to provide greater certainty to his customers.

Mark Milton create a range of stunning necklaces, earrings, bracelets and rings for women. The items are crafted using precious materials sourced by Mark from around the world, then distributed to retailers in the UK, Ireland, Australia and New Zealand.

In the video, Mark talks about how he manages foreign exchange risk as he imports his materials from multiple suppliers, then ships the finished products to his international customers. He also explains how, by taking a proactive approach to their currency exposure, he is able to provide a better experience to his customers:

“Our customers like certainty. So they don’t want to be in a situation where they place an order in September, it’s delivered in November and the price is different. So they’re asking us to ensure against fluctuation and take the uncertainty out of it for them… We use HiFX to reduce some of the risk that we have.”

Watch our short video to find out more:


If you would like to find out how HiFX can help your business to manage international payments and minimise the risks of foreign exchange volatility, please call our Corporate Team on +44 (0) 1753 623 555.

You can view all our In Conversation videos here.


This communication is provided for corporate entities only. The details expressed in this transmission and accompanying documents are for information purposes only and are not intended as a solicitation for funds or a recommendation to trade. HiFX Europe Limited accepts no liability whatsoever for any loss or damages suffered through any act or omission taken as a result of reading or interpreting any of the above information. HiFX Europe Limited is authorised by the Financial Conduct Authority under the Payment Services Regulations 2009, registration 462444, for the provision of payment services. HiFX Europe Limited is a registered MSB with HM Revenue & Customs – Reg No: 12131222. HiFX is a limited company registered in England and Wales. Registered number: 3517451. Registered office: Maxis 1, Western Road, Bracknell, RG12 1RT

In all matters relating to a Trade, the Contract, Our Services or any information obtained from us, you shall rely on your own skill and judgement. Although we may provide you with information concerning the foreign exchange markets, you shall not rely on any comments made or opinion expressed whether by us or any member of our staff at any time concerning the merits or otherwise of any currency transaction or concerning taxation matters, investment products, markets or any other matters whatsoever. It is entirely for you to decide whether or not to make a Request and entirely for you to decide whether or not a Request, a particular Trade, and your instructions to us, are suitable for you and your circumstances.


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