Royal Mail opened a trading facility with HiFX in May 2002 on a 3 month trial basis. HiFX would have to compete against all other banks currently supplying Royal Mail with foreign exchange services in order to demonstrate value for money and win any business. This was a tall order, competing against some of the worlds leading banks to provide currency pricing to one of UK's biggest household names.
During the 3 month trial, the dealers at HiFX proved their ability in competitive quoting along with swift delivery of payments. By the time the trial period had come to an end, HiFX had won enough contracts to give the treasury team within Royal Mail the incentive that HiFX should be placed on their panel of currency providers.
Since opening the account with HiFX, Royal Mail has transacted 60% of its spot transactions through the Windsor based operation, going to show that HiFX is fast becoming a well known competitor to the high street banks.